- PhD in Communication (specialization in Content Analysis of Communication with Quantitative Research Methods) from the University of Texas at Austin
- Master’s Degree in Journalism from Ohio University, Athens
- Bachelor’s Degree in English from Eastern Mennonite University, Harrisonburg, Va.
Communication audits, strategic use of media, public perception of organizational identity, communication staff coaching and development.
Jogging and walking, Division I athletics, travel, and ballroom dancing
- Favorite Book - Song of the Lark by Willa Cather

Director of Research